Closed products that are still working for you
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If you hold a savings or investment product with us, we’ll send you updates and will let you know if your plan is approaching a guarantee point
Which closed products do we still manage?
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Closure Date: 30 September 2018
The product was available to those under the age of 16 to provide a guaranteed cash lump sum at the end of the payment term for the child.
Regular payments of either £12.50 or £25 per month are made for the length of the plan.
The plan runs for a minimum of 10 years or until the next anniversary date after the child’s 16th birthday, whichever is the longer.
The money is invested in our Life Fund and there is potential for bonuses to be added, depending on the performance of the investments.
When the child reaches the age of 16 all correspondence will be sent to the child.
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Closure Date: 3 January 2011 (except for transfers)
Child Trust Funds are long-term saving plans for children born before 3 January 2011. Only transfers to our Stakeholder Child Trust Fund can now be made. These documents provide more information: Key Information Document and Terms and Conditions.
Existing policyholders can continue to make lump sum, regular payments or both. There is no minimum payment amount and the maximum is up to the annual limits.
As of 1st October 2020, Child Trust Funds are managed by The Royal London Mutual Insurance Society Limited, 80 Fenchurch Street, London, EC3M 4BY. Registration number: CTF9900.
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Closure Date: 31 December 2006
This plan is designed to help you repay an interest-only mortgage.
You invest a regular, fixed amount into our Life Fund for a term of between 10 and 30 years. In return we guarantee to pay you a lump sum at the end of the term or if you die before the end of the term. The guarantee is equal to your mortgage when you took out the plan. We may also add bonuses to reflect investment performance over the period.
We’ll contact you shortly before the end of the term to let you know the value and explain your options.
If you increase your mortgage, you’ll need to consider how you’ll repay the additional amount.
You can stop saving at any time and take the surrender value. If you do so, you may not get back what you put in. There may be tax to pay, depending on if you need to pay higher rate tax. A 5% deduction is no longer applied to the surrender value from 1 October 2020.
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Closure Date: 31 December 2017
You invest a lump sum into our Life Fund. In return we guarantee to pay you a lump sum of at least the amount you invested (less any earlier withdrawals you make) on the fifth and every subsequent fifth anniversary of investment.
There’s no term – you get a new guarantee every five years with the opportunity to lock in any growth. We’ll contact you shortly before a guarantee point to let you know the value and explain your options.
You can also withdraw some or all of your savings at any time between the guarantee points – if you do so the value of your guarantees will reduce and you may not get back what you put in.
We’ll pay out a lump sum on death during the time you hold the plan of either the guaranteed amount or 101% of the current value, whichever is highest.
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Closure Date: 5 April 2016.
You invest into The Royal London with profits fund, adding new money up to your Annual ISA Allowance and transferring in any ISAs you have elsewhere. You can do this by phone or post.
In return we guarantee to pay you a lump sum of at least the amount you invest in a tax year (less any earlier withdrawals you make) in five years’ time on the 6 April.
There’s no term - you can get a new guarantee every five years with the opportunity to lock in any growth. We’ll contact you shortly before a guarantee point to let you know the value and explain your options.
You can also withdraw or transfer out some or all of your savings at any time between the guarantee points – if you do so the value of your guarantees will reduce and you may not get back what you put in. There’s no tax to pay at any time.
If you die, we’ll pay a lump sum of at least 101% of the guaranteed value of the plan.
Existing policyholders
Existing policyholders can continue to invest each tax year up to the annual ISA allowance. The minimum lump sum amount is £1,000. Regular payments can be increased, reduced, started or stopped at any time, with a minimum of £40 per month.
As of 1st October 2020, ISAs are managed by The Royal London Mutual Insurance Society Limited, 80 Fenchurch Street, London, EC3M 4BY. Registration number: Z2038.
If you would like to top up your existing Guaranteed ISA, please contact us.
Salary payments
When opting to pay by salary or pension, please note that there may be a delay between the payment being deducted from your pay and being received into your policy. This could mean that some payments made in March will not be processed in time for that particular tax year and as such, will count towards the next year’s ISA allowance.
Past Performance
The table below shows the value of a Guaranteed ISA invested on 1 Oct 2019 to 1 Oct 2024. It shows the value that the customer could have received if they were to withdraw all of their investment on the specified date.
Date
Police Mutual Guaranteed ISA
% in period
01/10/2019
£13,000
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01/10/2020
£12,235
-5.9%
01/10/2021
£13,523
10.5%
01/10/2022
£13,658
1.0%
01/10/2023
£13,201
-3.3%
01/10/2024
£13,998
6.0%
Total Gains
£998
7.7%
You should remember past performance is no indication of future performance and should not be the reason for choosing a product.If you access your money in our Guaranteed ISA at any time other than on the guarantee points, you'll get back the current value ‐ which may be less than you invested. The guarantee points are every five years.
- Example based on £13,000 initial investment on 1 Oct 2019 and assumes no withdrawals are made.
- Performance figures take into account all charges (including the initial charge) which applied during the period. Charges may vary.
- Guaranteed ISA performance figures are taken from Police Mutual internal figures.
- The performance of your own investment will depend on how much you invest, our charges and our investment performance.
- The value of tax benefits depends on your individual circumstances and tax rates or legislation which could change in the future.
- Our Guaranteed ISA is a Stocks and Shares ISA.
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Wiltshire Police Federation Healthcare Scheme
The Wiltshire Police Federation Healthcare Scheme was acquired by Police Mutual on 1 July 2014. All membership was transferred to the current Police Mutual healthcare scheme and is now administered by its rules.
No.1 Healthcare Scheme
Closure Date: January 2014
The No.1 Healthcare Scheme is a discretionary scheme. All the members pay in to the Scheme to provide cover when it's needed for each other. It's discretionary because each case is looked at on an individual basis to see what help is right for that member. To make sure decisions are fair, the Scheme has Rules that guide which treatments are covered and what's not. But unlike private medical insurance, there are no 'hidden' extras or payments for 'extra' cover. Just one simple price for each member.
It is important that you call the Police Mutual Claims Service, run by Helix Health on 0208 049 8383 before you receive any medical treatment you think you may need to claim for. if you have a query relating to your membership details then please call 01543 441 630 or email: healthcare@policemutual.co.uk.
For more information please read the Scheme Rules and Scheme Guide
PHS Ring Fenced Scheme
The PHS Scheme was acquired by Police Mutual in May 2013 when the Scheme was closed. All membership has since been transferred to the current Police Mutual healthcare scheme and is now administered by its rules.
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Closure Date: 4 April 2023
You invest from a minimum of £30 a month, or a one-off lump sum of £100 up to the maximum £20,000,
- The Police Mutual ISA is a Stocks and Shares ISA
- The money paid in is spread across a range of investments
- The value of your investment can go down as well as up so when you take your money out you may get back less than you put in
- Police Mutual ISA is designed to be a medium to long-term investment, held for 5 to 10 years or longer
- ISAs are normally free of tax. Tax treatment depends on individual circumstances and may be subject to change
- Assuming you save for at least 5 years, we have classified the product as 4 out of 7, which is a medium risk investment. This rates the potential losses from future performance at a medium to low level, and poor market conditions are unlikely to impact our ability to pay you. The risk may be higher if you hold the product for less than 5 years. The risk indicator allows you to compare the level of risk of this product against other similar products
- Charges apply for this product.
- Terms and Conditions apply
Existing policyholders
Existing policyholders can continue to invest each tax year up to the annual ISA allowance, The minimum lump sum amount is £100. Regular payments can be increased, reduced, started or stopped at any time, with a minimum of £30 per month
If you would like to top up your existing Police Mutual ISA, please contact us
Past Performance
The table below shows the value of a Police Mutual ISA invested on 1 Oct 2019 to 1 Oct 2024.
It shows the value that you could have received if you were to withdraw all of your investment on the specified date.
Date
Police Mutual ISA
% in period
01/10/2019 £10,000 - 01/10/2020 £10,137 1.4% 01/10/2021 £11,084 9.3% 01/10/2022 £9,796 -11.6% 01/10/2023 £10,369 5.8% 01/10/2024 £11,670 12.5% Total Gains £1,670 16.7%
Example based on Police Mutual simulated past performance figures due to the product launching in January 2019.You should remember that past performance is no indication of future performance and should not be the reason for choosing a product.
- Example based on a £10,000 initial investment on 1 Oct 2019 and assumes no withdrawals are made.
- Performance figures take into account all charges which applied during the period. Charges may vary.
- The performance of your own investment will depend on how much you invest, our charges and our investment performance.
- Your investment can go up and down and you may get back less than you put in when you withdraw your investment.
- The value of tax benefits depends on your individual circumstances and tax rates or legislation which could change in the future.
- Our Police Mutual ISA is a Stocks and Shares ISA.
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Regular Income Life Cover/Family Income Benefit
This contract has not been offered since March 2001. It is a regular premium, non-profit family income benefit. It will provide a monthly income until the end of the policy term, if the life assured dies during the term of the policy.
Police 4000
This contract has not been offered since 1994. It is a combination of three parts level term assurance and one part non-profit whole-of-life assurance. Regular premiums are payable until a specified age (55, 60 or 65). At the specified age the life cover provided by the policy reduces to a quarter of the original amount.
Convertible Term Assurance/Convertible Option Policy
This contract has not been offered since 1996. It is a regular premium, non-profit term assurance, issued in conjunction with a with-profits endowment. The original sum assured could not exceed 10 times the sum assured on the connected endowment policy. It will pay out a lump sum, if the life assured dies during the term of the policy.
Mortgage Protection (Decreasing Term)
This is a regular premium, non-profit decreasing term assurance. The sum payable on death is the amount normally outstanding under a repayment mortgage. The gross mortgage rate was assumed to be 9% per year for policies issued since March 2002.
Before 1997 the policy was also issued on a “with return” basis, where a surrender value is payable. The maturity value payable on a “with return” policy is 20% of the initial sum assured for terms of 20 years or more, and 10% for terms of less than 20 years.
Term Assurance
This contract has not been offered since 1996. It is a regular premium, non-profit level term assurance. It will pay out a lump sum, if the life assured dies during the term of the policy.
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Closure Date: 31 March 2005/30 April 1998
These plans are designed to help you repay an interest-only mortgage.
You invested a regular, fixed amount into the Fund for a term of between 10 and 30 years. In return we guaranteed to pay you a lump sum at the end of the term. We may also add bonuses to reflect investment performance over the period.
At the outset you selected a target amount which was usually equal to your mortgage. The ‘low cost’ guarantee was less than your target amount that you set when you took out the plan. This means your plan relied on investment performance to make up the difference between the low cost guarantee and the target amount but this was not guaranteed. The Minimum Low Cost Endowment has a lower guarantee than the Low Cost Endowment.
Every year, with your performance update, we’ll highlight using a colour code whether your plan is currently on track to reach your target amount. The colours are red (not on target), amber (may not be on target) and green (on target). If you die before the end of the term, we’ll pay a lump sum of at least your original target amount.
We’ll contact you shortly before the end of the term to let you know the value and explain your options.
If you increase your mortgage, you’ll need to consider how you’ll repay the additional amount.
You can stop saving at any time and take the surrender value – if you do so, you may not get back what you put in. There may be tax to pay - it depends on when you cash in, the cash in value and if you need to pay higher rate tax at that time.
For more information please read the following FAQs:
What do the red, amber and green ratings mean?
If you’re using an endowment plan to pay off your mortgage, we provide you with regular statements and accompanying letters which are colour-coded to help you review whether your plan is on track to repay your mortgage. These colour-coded ratings are linked to the projected growth rates we use to estimate what your plan could be worth when it matures:
Red means there’s a high risk that your plan won't pay out enough to cover your target amount, and that you should consider taking action to make sure you’ll be able to repay the whole of your mortgage. You can make up a shortfall in a number of different ways. You'll find these explained in detail in the online MoneyHelper guide.
Amber means there’s a significant risk that your plan won't pay enough to cover your target amount, We strongly suggest you consider taking action to make sure you’ll be able to repay the whole of your mortgage loan.
Green means that your target amount will be achieved if our investments continue to grow at a reasonable rate. It means that your plan is currently on track to achieve at least your target amount, but this may change in the future. A green letter is no guarantee that your plan will pay your target amount when it matures at the end of the term.
It’s a good idea to check your statement carefully each year, even if your plan has been on track so far. Please bear in mind that the projections we send you are no guarantee of what you’ll receive when your plan matures – you may get back more or less than the amounts estimated in your statement.
If you’ve told us that you’re no longer using your plan to pay off your mortgage, we won’t send you a colour-coded rating letter – just a yearly statement.
Do you need to know if my plan is assigned to a mortgage lender?
Yes. Please let us know any assignment changes by phoning our Customer Relationship Centre on 01543 441 630. Assignment means that when your plan becomes payable, we’ll pay the plan proceeds direct to the assigned third party, typically this is the lender who has provided you with your mortgage. So we need to make sure our records are up to date. On your yearly statement you’ll see the assignment details we currently have for you - if these have changed, please get a notice of reassignment from the new third party and send a copy to us so that we can update our records.
Do you need to know if I'm no longer planning to use my plan to pay off a mortgage?
Yes - if the purpose of your plan has changed, please let us know. This will allow us to tailor the information we send to you. We’ll continue to send you a yearly statement, but stop sending you a colour-coded risk warning.
Should I surrender my plan early?
With-profits plans, like your Police Mutual Low Cost Endowment mortgage plan, are long-term contracts. Cashing in before the end of the term may not be in your best interests and remember you will also lose the life cover included in your plan, which may be more expensive to replace as you get older.
If you do choose to surrender your plan early, we’ll calculate its cash-in value at the time. The amount you receive will depend on the investment return and the amount you’ve paid in, taking into account our charges, expenses, tax, our smoothing policy and the cost of life cover.
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Closure Date: 31 December 2011
You invest a regular, fixed amount into our Life Fund for 10 years. In return we guarantee to pay you a lump sum at the end of the term or twice that amount if you die before the end of the term. Your guarantee may be more or less than you invest depending on your age when you started your plan. We may also add bonuses to reflect investment performance over the period.
We’ll contact you shortly before the end of the term to let you know the value and explain your options.
You can stop saving at any time and take the surrender value – if you do so, you may not get back what you put in. There may be tax to pay – it depends if you need to pay higher rate tax. A 5% deduction is no longer applied to the surrender value from 1 October 2020.
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Closure Date: 30 September 2020.
Our Options ISA is all about flexibility, with four investment options (Anytime Access, Non Guaranteed, Protected Growth and Fixed Term) to help get the most from your tax-free savings allowance. Pick just one option or split your money across the ones you choose, with this flexible way to save that puts you in control.
- A stocks and shares ISA that gives you three different, tax-efficient investment options
- Choose the options that meet your needs, from total security to accepting some risk for a potentially better return
Read more about the four investment options:
Anytime Access
- Perfect for all members of the Police family who want to keep their money safe and secure, with a money-back guarantee
- A good option if you want to save over a shorter period of time
- Open with just a £40 initial lump sum or regular payments of £40 every month
- Growth potential is low so keep in mind that inflation will reduce what you could buy with your payout.
- Charges apply for this product, please see our Key Features Document
The value of tax benefits depends on your individual circumstances and tax rates or legislation which could change in the future.
Non Guaranteed
- The option with potentially higher returns but, unlike our other options, there are no guarantees
- You’re not required to invest for any set timescale, but this is a good choice for those looking to save over a longer period
- Open with just a £100 initial lump sum or regular payments of £40 every month
- The growth of your savings in this option will depend on the investment performance of our Life Fund
- Charges apply for this product, please see our Key Information Document
- Terms and conditions apply
The value of tax benefits depends on your individual circumstances and tax rates or legislation which could change in the future.
With the Non Guaranteed option, your money can go down as well as up and you may get back less than you put in when you withdraw your savings.
Non Guaranteed Past Performance
The table below shows the value of an Option ISA - Non Guaranteed option invested on 1 Oct 2019 to 1 Oct 2024. It shows the value that the customer could have received if they were to withdraw all of their investment on the specified date.
Date Police Mutual Non Guaranteed % in period 01/10/2019 £13,000 - 01/10/2020 £12,540 -3.5% 01/10/2021 £13,902 10.9% 01/10/2022 £13,965 0.5% 01/10/2023 £13,549 -3.0% 01/10/2024 £14,364 6.0% Total Gains £1,364 10.5% You should remember past performance is no indication of future performance and should not be the reason for choosing a product.
Your investment can go up and down and you may get back less than you put in when you withdraw your investment.
- Example based on £13,000 initial investment on 1 Oct 2019 and assumes no withdrawals are made.
- Performance figures take into account all charges which applied during the period. Charges may vary.
- The performance of your own investment will depend on how much you invest, our charges and our investment performance.
- The value of tax benefits depends on your individual circumstances and tax rates or legislation which could change in the future.
- Our Options ISA is a Stocks and Shares ISA.
Protected Growth
- A good choice for those who want to save a lump sum over five years or more, with guaranteed protection*
- Good for savers seeking growth potential, with the peace of mind of money-back guarantee points, plus the opportunity to lock in growth every five years
- No need to save for a set period but this option should perform best if money is to be invested until at least the next five-year set guarantee point
- Open with just a £1000 initial lump sum
- The growth of your savings in this option will depend on the investment performance of our Life Fund
- Charges apply for this product, please see our Key Information Document
- Terms and conditions apply
The value of tax benefits depends on your individual circumstances and tax rates or legislation which could change in the future.
With the Protected Growth option, if you withdraw your money other than on the five-year set guarantee points, you may get back less than you have put in.
*A money back guarantee at five-year set points with any gains made also locked in. However, if you withdraw your money other than at the five-year set guarantee points, you may get back less than you put in.
Protected Growth Past Performance
The table below shows the value of an Options ISA - Protected Growth option invested on 1 Oct 2019 to 1 Oct 2024. It shows the value that the customer could have received if they were to withdraw all of their investment on the specified date.
Date
Police Mutual Protected Growth
% in period
01/10/2019 £13,000 - 01/10/2020 £12,446 -4.3% 01/10/2021 £13,694 10.0% 01/10/2022 £13,653 -0.3% 01/10/2023 £13,147 -3.7% 01/10/2024 £13,833 5.2% Total Gains £833 6.4% You should remember past performance is no indication of future performance and should not be the reason for choosing a product.
If you access your money in our Options ISA - Protected Growth ISA option at any time other than on the guarantee points, you'll get back the current value ‐ which may be less than you invested. The guarantee points are every five years.
- Example based on £13,000 initial investment on 1 Oct 2019 and assumes no withdrawals are made.
- Performance figures take into account all charges which applied during the period. Charges may vary.
- The performance of your own investment will depend on how much you invest, our charges and our investment performance.
- The value of tax benefits depends on your individual circumstances and tax rates or legislation which could change in the future.
- Our Options ISA is a Stocks and Shares ISA.
Fixed Term
- This has been designed for savers who wish to invest a lump sum over a fixed term for fixed growth.
- Grow your investment by a fixed percentage over a set period of time with no charges
- A good option if you want to save over a shorter period of time
- The minimum lump sum investment is £1,000
- The Fixed Term option comes with a money back guarantee at all times. However, if your money is withdrawn before the end of the fixed term, only the amount invested can be accessed
The value of tax benefits depends on your individual circumstances and tax rates or legislation which could change in the future.
Existing Options ISA policyholders can continue to invest each tax year up to the annual ISA allowance. If you would like to top up your current plan, please contact us.
As of 1st October 2020, ISAs are managed by The Royal London Mutual Insurance Society Limited, 80 Fenchurch Street, London, EC3M 4BY. Registration number: Z2038.
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Closure Date: 31 October 2008
You invest a lump sum into our Life Fund. In return we guarantee to pay you a lump sum of at least the amount you invested (less any earlier withdrawals you make) on the tenth and every subsequent fifth anniversary of investment. We may also add bonuses to reflect investment performance over the period you invest.
There’s no term. We’ll contact you shortly before a guarantee point to let you know the value and explain your options.
You can also take money out regularly or some or all of it at any time between the guarantee points. If you do so, you may not get back what you put in and we may apply a Market Value Reduction.
You may have to pay tax at any time you take money out, depending on the amount you withdraw and if you need to pay higher rate tax.
If you die, we’ll pay a lump sum of at least 101% of the guaranteed amount.
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Closure Date: 30 September 2020
You could save from the equivalent of £1 a day, and receive a guaranteed minimum payout at the end of the term, or if you die before the end of the term.
Pay directly from your Police salary or pension, or by Direct Debit, for a set term between 10 and 30 years and receive a guaranteed minimum amount at the end of the term, with the potential for a final bonus based on the performance of the fund.
If you cash in before the end of the term, you might get back less than you put in. Additionally, the guaranteed minimum amount at the end of the term might be less than the total you invested, depending on your age at outset. A 5% deduction is no longer applied to the surrender value from 1 October 2020.
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Closure Date: 30 June 2020
You can save regularly and make top-up payments from £20. There is also an automatic 20% tax relief so for every £100 you save, £125 is added into your pot. Higher rate taxpayers can reclaim further tax relief directly from the HMRC. You can access your money when you're 55 (57 from 2028), whether you've retired or not.
Contribute the greater of £3,600 gross (£2,880 net of basic rate tax) or 100% of your gross UK earnings up to £40,000 per year (2020/2021 tax year) before you’re subject to tax penalties.
The value of tax benefits depends on your individual circumstance and tax rates or legislation which could change in the future.
How much you get back depends on the performance of the Stakeholder Pension Fund. The value of your fund can go up and down and you may get back less than you invested.
For more information please read the Key Features Document.
Existing policyholders can continue to contribute to their pension. The minimum lump sum amount is £20. Regular payments can be started or stopped at any time. They can also be increased or decreased, with a minimum of £20 per month to do this please contact us on 01543 441 630.
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Closure Date: 6 April 2006
You invest flexible amounts into our Life Fund. In return, we guarantee to pay you a lump sum on the date you tell us you expect to take your money out (normally after age 55) or if you die before that date. We may also add bonuses to reflect investment performance over the period you invest.
You can invest new money up to limits set by the government and get extra money added with pension tax relief. We claim basic rate tax relief for you and invest it in your plan. If you’re a higher rate taxpayer, you can claim further tax relief through your tax return. You can also transfer in other personal pensions you have elsewhere.
We’ll contact you shortly before the age you’ve chosen to take your money to let you know the value and explain your options. You can change this date at any time. For the guarantee to apply the new date you choose will need to be at least six months after your original date.
You can transfer all of your money to another personal pension at any time. If you do so, you may not get back what you put in and we may apply a Market Value Reduction.
Existing policyholders can continue to contribute to their pension. The minimum lump sum amount is £200. Regular payments can be increased, reduced, started or stopped at any time, with a minimum of £20 per month.
Top Up Pension Key Features Document
Third Party Products
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Closure Date: 00.00 on 4 April 2020
Between February 2019 and April 2020, Police Mutual introduced Legal & General’s Life Insurance, Decreasing Life Insurance and Critical Illness Cover products.
These products are designed to meet the demands and needs of people who want to help protect against the impact of death, terminal illness or critical illness. They can be used to help pay an outstanding mortgage or to help protect a family’s lifestyle and everyday living expenses. You will find full details of what is covered in the Policy Booklet provided to you when you took out your policy.
If you are eligible for an e-Gift card this will be administered by Legal & General six months after your policy start date, provided you haven’t cancelled your policy and your payments are fully up to date.
For any queries relating to your policy, or to make a claim, please contact Legal & General on 0370 060 0015.
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Closure Date: 19 April 2023
If you are an existing Salary Finance personal loans customer and you require support, you can contact them directly by emailing hello@salaryfinance.com.
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Closure Date: 29 February 2024
For any queries relating to your policy, or to make a claim, please contact Royal London on 0345 602 1885
Mon-Fri 8am-7pm
Sat 9am-5pm
Sun 10am-4pm. -
Closure Date: 8th April 2024
For any queries relating to the advice you have received, please contact Tenet Connect Limited on 0113 239 0011.
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Closure Date: 5th June 2024
Tenet Mortgage Solutions Limited, who provided the Mortgage Advice Service, stopped trading on 5 June 2024.
If you were in the process of receiving mortgage advice from Tenet Mortgage Solutions Limited then you will be contacted regarding this, by either Openwork Limited or Tenet Connect Limited, depending on when you received your advice.
If you are looking for immediate mortgage advice, then the following financial advice comparison sites could help you find a Financial Adviser in your local area. -
On the 28th May 2024, Tenet & You were sold to My Pension Expert Limited.
If you have any questions about advice you have received prior to the 28th May 2024, you should contact the Adviser who provided the advice directly.
You can find the relevant Advisers contact details by visiting the FCA Register.
Healthcare products are provided by PMHC Limited trading as Police Mutual, more information is available on our legal page.
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